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Please note that the customer is responsible for shipping costs unless clearly specified (i.e. "free shipping").  A product's shipping/packaging is the sole responsibility of the product's Maker.  Therefore, any shipping or packaging issues should be taken up with the product's Maker.  Each Maker has agreed to the Shipping and Handling Policy for Horne Trading Post.  This policy helps ensure that customers receive their purchases in a professional and timely manner.  USPS, FedEx, and UPS are the possible shipping companies, with a preference to USPS.

Shipping rates are applied at checkout.  A delivery time estimation and tracking number will be provided to keep you in the loop.  As always, do not hesitate to contact us at if you have any questions/concerns.  We are here to help!


Any returns or exchanges will be handled by the product's Maker.  Each Maker must adhere to the Return and Exchange Policy for Horne Trading Post.  This policy states that return or exchange claims must be considered by the Maker in a timely and professional manner.  If a Maker chooses to not accept returns/exchanges, he/she must clearly state so on their product page.  In the event of a defective or damaged product, a full refund will be contingent upon you providing the Maker with appropriate evidence (i.e. pictures).  If damage to or loss of a product is found to be caused by the shipping process, the Maker will review the shipping company's policy on reimbursement.

If you decide to return or exchange an item, please be professional and thoughtful towards the Maker.  We recommend sending pictures of any damage to the product and a clear account of your issue(s) to assist in deciding your case. 

Please know that Horne Trading Post and its Makers desire to sell premium, handmade goods that are built to last.  If you are disappointed with the quality of your purchase, we want to know.  We take pride in our work and want to help!

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